To APPLY for or INCREASE coverage, call Betpin (an outside enrollment firm): 1-888-304-6498.
If an enroller is not available at the time of your call, please leave a voicemail message to receive a call back within one business day.
For QUESTIONS about your existing coverage, call Trustmark’s Customer Care team: 1-800-918-8877
To file a CLAIM, call Trustmark’s Claims team: 1-877-201-9373
Cuyahoga County has partnered with Trustmark Solutions to offer eligible employees the opportunity to enroll in several insurance benefits on a voluntary basis.
Accident insurance, Critical LifeEvents insurance, Short Term Disability insurance and Universal Life insurance are available.
Eligible employees pay via payroll deduction on an “after-tax” basis.
*Please note that you may apply for these voluntary benefits at any time throughout the year. If you waived coverage during your initial opportunity to enroll, you may be asked to provide evidence of insurability by answering medical questions and could be declined based on your current or past health status. A pre-existing conditions limitation applies to the Critical LifeEvents and Disability programs.